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Terms and Conditions

Terms of Service and Use

General Terms of Service and Use

  1. These terms and conditions (the "Terms") govern :-
    1. your use of this Tell Business t/a BTELL ("BTELL") website. The Website is owned and operate by Tell Business Pty Ltd (ACN No.089 139 239); and
    2. your participation in our conferences, seminars and other events, which shall be referred to as "your participation".
  2. Your participation is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document and elsewhere on this Website and where applicable, any specific terms governing your registration at any event, bookings forms signed or other agreements signed with BTELL. If you do not agree to these Terms, you should immediately cease all use of this Website and/or not attend at the event. You will be deemed to have consented to these Terms by any continued use of this Website or participation in BTELL's event. BTELL reserves the right to amend the Terms at any time. Since you are bound by these Terms, you should periodically refer to them in this document and elsewhere on the Website.

    BTELL's Intellectual Property Rights and Restrictions of Use

  3. All information, text, material, graphics, software and advertisements on the Website whether audio, video, pictorial, graphics, text, print and/or material given to delegates who participate at our events ("Material") are copyright BTELL unless expressly indicated otherwise. All rights are reserved. The Material is protected by Australian and international copyright and trademark laws. You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Material in any way except as expressly provided for hereunder or expressly authorised in writing by BTELL. On the condition that you keep all Material intact and in the same form as presented on the Website (including without limitation all copyright, trademark and other proprietary notices and all advertisements), you have permission to view the Material through your browser and print for personal and private use PROVIDED ALWAYS THAT you are :-
    1. not to sell or transfer for consideration the Material for anyone's benefit and not to copy or post any portion of the Material on any Website computer or broadcast in any media or any website; and
    2. not to modify any of the Material. This permission terminates automatically without notice should you breach any of these terms or conditions.
  4. BTELL does not warrant the performance or results that may be obtained by using software provided or referred to. BTELL has used its best efforts to ensure the accuracy and functionality of the material and programs contained herein.
  5. You must not use the Material or Website in any manner or for any purpose which is unlawful or in any manner which violates any right of BTELL or which is prohibited by the Terms.
  6. Nothing on this Website or Materials forwarded shall be construed as conferring any license or rights under any of BTELL's or any Third Party Provider's intellectual property rights, whether by estoppel, implication, or otherwise. You are not permitted to use this Website for any other purpose. Any unauthorized use of any Material contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

    Bulletin Boards and Other Communication Facilities

  7. The Website may contain bulletin boards, feedback forms and other communication facilities ("Communication Facility").
  8. To use the Communication Facility, you hereby agree that you shall not do any of the following :-
    1. restrict or inhibit any other user from using or enjoying any communication facility;
    2. post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law;
    3. post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trademark or any other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or relevant right holder;
    4. post or transmit any material of any kind which contains a virus or other harmful component;
    5. post, transmit or in any way exploit any material of any kind for commercial purposes, or which contains any promotional material or advertising; and/or
    6. delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded.
  9. BTELL may from time to time monitor or review the Material or its Communication Facility. While BTELL reserves its right to edit, refuse to post or to remove any information and/or Material (in whole or in part) that in BTELL's sole discretion is in any way objectionable, in violation of any applicable law or the Terms, BTELL has no obligation whatsoever to monitor any Communication Facility or to edit, delete or refuse to post such Material, nor is BTELL responsible for any Material in any Communication Facility (including any information, comments and/or advice of any individual whose statements on the Website are solely their own). You expressly acknowledge and agree that the Communication Facility provide a means of public and not private communications.
  10. BTELL reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any Material which violate any applicable or relevant law.

    User's Licence to BTELL

  11. By placing any information or material on the Website (including posting messages, inputting data or engaging in any other form of communication), you grant to BTELL a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to do the following in respect of the information or material :-
    1. use, copy, sublicense, redistribute, adapt, transmit, webcast, publish and/or broadcast, publicly perform or display,
    2. sub-license to any third parties the unrestricted right to exercise any of the foregoing rights granted.
  12. You expressly waive in favour of BTELL and any other party authorised by BTELL all moral rights and any similar rights in any jurisdiction which you may have or hereafter acquire in respect of any relevant communication or other material.

    Advertising and Links to Third-Party Websites

  13. If you would like to link to this Website, please inform BTELL prior to doing so. BTELL reserves the right to prohibit you from linking to this Website for any reason.
  14. The Website may contain hyperlinks to other companies or sites and/or logos of other organizations operated by third parties. These linked websites are not under the control of BTELL, and BTELL is not responsible for the material of any linked website or any hyperlink contained in a linked website. BTELL provides these hyperlinks to you where applicable, as a convenience only or to indicate sponsors, partners or endorsers of its events. The inclusion of any link does not imply any endorsement of the linked website by BTELL.
  15. The Website may contain third party advertisements (including banner ads and streaming media). They may contain embedded hyperlinks or include referral buttons to websites operated by third parties or their licensees or contractors. All such third party advertising (including referral buttons and embedded hyperlinks) may be paid for by the relevant third party advertisers and do not constitute recommendations or endorsements by BTELL or its Affiliates or their respective directors or employees. You are referred to the relevant advertiser for all information regarding the advertiser and its products and/or services.
  16. In some instances, the advertisement will contain representations or offers by the third party advertiser which you can accept by linking to the advertiser's website and executing the relevant transaction. Such offers are not made by BTELL, and the third party advertiser is solely responsible to you for the delivery of any goods or services you purchase on the third party website.

    Disclaimer and Limitation of Liability

  17. The Trade Practices Act and similar State and Territory Legislation in Australia may confer rights and remedies on you in relation to the provision by BTELL of goods or services on the Website which cannot be excluded, restricted or modified ("Non-excludable Rights"). BTELL does not exclude any Non-excludable Rights but does exclude all other conditions and warranties implied by custom, law or statute.
  18. Except as provided for by the Non-excludable Rights :-
    1. all Material is provided on an "as is" basis and without warranties of any kind, either express or implied;
    2. BTELL expressly disclaims all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose;
    3. BTELL does not warrant that the functions contained in any Material or any Communications Facility or your access to the Website will be uninterrupted or error-free, that any defects will be corrected or that the Website or the server which stores and transmits Material to you are free of viruses or any other harmful components;
    4. BTELL does not warrant or make any representation regarding your access to, or the results of your access to, the Website (including any related or linked websites) or any Material in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise; and
    5. you assume the entire cost of any necessary verification, maintenance, repair and/or correction of any relevant Material.
  19. BTELL SHALL NOT BE LIABLE FOR ANY DAMAGES SUFFERED AS A RESULT OF USING, MODIFYING, CONTRIBUTING, COPYING, DISTRIBUTING, OR DOWNLOADING THE MATERIAL. IN NO EVENT SHALL BTELL BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE (INCLUDING LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE) HOWEVER IT ARISES, WHETHER FOR BREACH OR IN TORT, EVEN IF BTELL HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF DAMAGE. YOU AGREE TO HOLD BTELL HARMLESS FROM, AND YOU COVENANT NOT TO SUE BTELL FOR, ANY CLAIMS BASED ON USING THE WEBSITE OR ACCESSING THE MATERIALS PROVIDED.
  20. You expressly acknowledge and agree that BTELL does not exert control over users of the Website and is not liable either for their opinions or their behaviour including any information and/or advice and any defamatory statements or offensive conduct. BTELL is also not to be taken to endorse or support the views held by speakers, sponsors or participants at our events. To the fullest extent permitted by law, BTELL's liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of BTELL to, in the case of services supplied or offered by BTELL, (a) the supply of the services again, or (b) the payment of the cost of having services supplied again.

    Termination

  21. The Terms are effective until and unless terminated by BTELL, and BTELL may terminate your access an event at any time with cause. In the event of termination, you are no longer authorised to access the event, but all restrictions imposed on you, licenses granted by you and all BTELL disclaimers and limitations of liability set out in the Terms will survive.

    Trademarks of BTELL

  22. The BTELL logo, green and silver propellers and 'relevant, timely, independent' are trademarks of BTELL. All other trademarks displayed on the Website, where applicable, are trademarks of their respective owners. Nothing contained on the Website should be construed as granting any license or right of use of any trademark displayed on the Site without the express written permission of BTELL or third-party owner.
  23. Any software that is made available for downloading from this site is protected by copyright law and international copyright treaty. The use of such software shall be governed by the terms of the end user licence statements, if any, which are included with the software ("Licence Statement").

    Local Laws

  24. This agreement will be governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the jurisdiction of the courts of New South Wales. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.
  25. BTELL controls maintains and operates this Website from its office in Sydney, Australia. BTELL does not make any representation that these Material are appropriate or available for use in locations outside of Sydney, Australia. If you use this Website from other locations, you are responsible for compliance with the laws of New South Wales, Australia as well as applicable local laws including but not limited to the export and import regulations of other countries.

    Miscellaneous

  26. This Website could include inaccuracies or typographical errors. BTELL may make improvements and/or changes in this Website at any time without notice. Any action related to these Terms shall be governed by the law of New South Wales, Australia and is within the exclusive jurisdiction of the Courts of New South Wales, Australia. These Terms represent the entire understanding relating to the use of the Website and prevail over any prior or contemporaneous, conflicting or additional, communications subject to any written agreement between the user and BTELL. BTELL can revise these Terms at any time without notice by updating this posting.

Additional Terms of Use for Delegates

  1. General
  2. Substitution Policy
  3. Confidentiality
  4. Liability
  5. Indemnity
  6. Copyright
  7. Status
  8. Warrant
  9. Enforceability
  10. Understanding
  11. Time
  12. Variation
  13. Remedies
  14. Survival
  15. Venue
  16. Miscellaneous
  17. Payment Policy
  18. Cancellation and Refund Policy

    General

  1. If you are a delegate at a BTELL event, this section sets out the additional terms governing your participation. These terms are applicable to you if you are purchasing the attendance and to your company if they provide the payment. Such participation includes the benefits listed therein the Booking/Registration Form but does not include alcohol, phone or fax services, airfares/travel to and from Sydney and transportation to and from the airport to the venue (if applicable).

    Substitution Policy

  2. You may confirm purchase of attendance at an event by signing and returning a BTELL Booking/Registration Form, by sending an email or fax confirming the event and payment details or by confirming the same by telephone. The Booking Form confirms the name of the delegate attending. The Booking Form allows for participation and access for the persons named therein only. Substitutions are acceptable from the you or your Company, where booked by your Company provided that it is a substitution with persons of similar business level and it is agreed upon by you and BTELL prior to the Event. Other transfers are not acceptable. BTELL requires that substitutions be informed at least one (1) week prior to the event date.

    Confidentiality

  3. You covenant to keep all Proprietary Information and any information concerning the management, operations, properties, business or procedures of BTELL, which is or may be exchanged with you and which is not in the public domain secret and confidential. The obligations in this Clause shall continue to apply after the event. You hereby acknowledge and accept that BTELL may forward certain information concerning your participation to the Speakers and to the Sponsor(s) (where applicable). Should you not be agreeable to any of the information that may be forwarded, you should communicate the same to BTELL. For further information regarding the information kept by BTELL and privacy concerns, please see our Privacy Policy.

    Liability

  4. You acknowledge and accept that, to the extent permitted by law, BTELL shall be under no liability to you whatsoever, whether in contract or tort (including, without limitation, negligence), breach of statute or any other legal or equitable obligation in respect of any other loss or damage. In making arrangements with third parties for carriage by air, hotel accommodation, transportation, restaurants and otherwise, BTELL acts only as agent of the Delegate and does so on the express condition that no liability of any kind howsoever caused shall attach to BTELL in connection with or arising out of such arrangements. BTELL shall not be held liable for any behaviour resulting from any delegates' excessive consumption of alcohol.

    Indemnity

  5. The Delegate hereby indemnifies and holds BTELL harmless from and against all and any costs, damages and expenses, which are incurred by the Delegate, its agents and employees.

    Copyright

  6. The Delegate acknowledges and accepts that copyright in the whole and/or part of the Event is and remains the property of BTELL. Action for unauthorised use or access will be taken.

    Status

  7. This Agreement is not intended to create a relationship of partnership, joint-venture or agency between the parties and neither parties shall hold itself out as being so related. All Delegates are independent contractors.

    Warrant

  8. Each party warrants that it has authority ability and power to enter and perform its obligations and the acts required of it under this Agreement and shall do all such things to give effect to this Agreement.

    Enforceability

  9. Any clause or part of a clause of this Agreement which is unenforceable, illegal or void is severed and is ineffective only to that extent within that jurisdiction and the rest of this Agreement remains in force.

    Understanding

  10. This Agreement in conjunction with the Booking Form signed or communicated to BTELL contains the entire agreement and understanding between the parties on everything connected with the subject matter and supersedes and merges any prior agreement or understanding on anything connected with that subject matter.

    Time

  11. Time is of the essence in this Agreement.

    Variation

  12. An amendment or variation to this agreement is not effective unless it is in writing and signed by the parties.

    Remedies

  13. Except where otherwise specified, the rights and remedies granted to a party under this Agreement are cumulative and in addition to, and not in lieu of, any other rights or remedies which the party may possess at law or in equity.

    Survival

  14. The terms of this Agreement survive its termination to the extent permitted by law. This Agreement shall be binding upon the heirs, executors, administrators and successors in title of the parties.

    Venue

  15. The Delegate further agrees to abide by the terms and conditions of the venue owner, the terms of which may be furnished on request.

    Miscellaneous

  16. The Delegate acknowledges that no other warranties, representations or acknowledgements, written or verbal, have been made which are not reflected herein.
    1. Cancellation. Should the Delegate's behaviour at any point for any reason, including but not limited to, delay in provision of the necessary information or excessive alterations to requirements have any effect on the smooth operation of the Event, BTELL maintains the right to cancel the Delegate's booking by written notification.
    2. Dispute Resolution. The Delegate agrees to resolve in good faith any dispute in a spirit of goodwill and compromise through a mediator.

    Payment Policy

  17. All payments toward delegate seats at events must be made within five (5) working days of receipt of an invoice from BTELL. All payments shall be made in full unless otherwise agreed and shall be evidenced by an official receipt. The receipt shall only be considered valid upon clearance of all monies/funds. An invoice will be sent by fax or email to the relevant cardholder or accounts personnel upon receipt of the Booking Form. For Booking Forms received less than five (5) days from the date of the Event or access of the Event, full payment shall be made the day preceding the Event unless prior special arrangements have been approved.

    Cancellation and Refund Policy

  18. Cancellation and refund details are as follows :-
    1. Cancellation by the Company. BTELL shall not be held responsible for any loss or damage consequent upon the postponement or cancellation thereof. Individual companies or individuals may take out insurance coverage through their own brokers. Should the event be cancelled for reasons outside of the Company's control, delegates who have paid for attendance will be given a credit at a future event valid for a period of one (1) year. Alternatively, a delegate may request in writing for a full refund. All refunds paid shall be processed within 90 days of the receipt of the written request.
    2. Postponement by the Company. Should the event be postponed, delegates who have paid will be given an automatic credit to attend the postponed event. Alternatively, a delegate may request in writing for a full refund. All refunds paid shall be processed within 90 days of the receipt of the written request.
    3. Cancellation by the delegate. Once a Booking Form is sent to the Company, a seat is reserved for the delegate and payment will be due. Payment will be due on receipt by the delegate of the invoice sent by BTELL. The late delivery of an invoice shall not mean that the monies due are not payable. A delegate who wishes to cancel his Booking Form shall do so as soon as possible after the decision so as not to incur a cancellation fee.
    4. Cancellation by the Delegate - Cancellation Fees
      • > 28 days before attendance of or access of the Event - No cancellation fee payable
      • < 28 days of the Event - Cancellation fee equivalent to 25% of the ticket price as stated on the Booking Form shall be due and payable.
      • < 14 days of the Event - Cancellation fee equivalent to 50% of the ticket price as stated on the Booking Form shall be due and payable
      • < 5 days of the Event , on the Event day or after the Event - Cancellation fee equivalent to 100% of the ticket price as stated on the Booking Form shall be due and payable
    5. Payment of cancellation fee. The cancellation fee shall be deducted from the payment made already and where there is a refund of the balance applicable, the refund of the balance shall be returned to the delegate. Where no payment has been received, the cancellation fee shall be payable within 14 days of notice of fee being applicable.
    6. The Cancellation Policy applies regardless of whether payment has been received from the Delegate or not.

Tell Business is committed to the protection of your personal information. We are governed by the Privacy (Amendment) Act 2001 Australia and by Tell Business' Privacy Policy Principles.

Our Privacy Policy contains important information regarding our collection and use of your personal information, regardless of where or how this personal information is collected. If you have any questions, concerns or comments regarding our Privacy Policy, please contact our Privacy Officer, Kira Shevchenko at +61 2 9398 7701 or by email to kshevchenko@btell.com

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